How We Can Help > Family Matters > Family Matters FAQs

Family Matters FAQs

How much does it cost?
The initial assessment is $150.00. The standard counseling fee for service is $100.00 for one 50 minute individual or family counseling session and $30.00 for one 50 minute group session. Financial assistance may be available based on family size and income level with proof of income. Several insurance plans are also accepted as a method of payment.

Do you accept Insurance?
Lena Pope Home is committed to participating as a provider for a number of insurance panels.  Please make sure to inquire about the insurance carriers accepted through Family Matters Counseling.  Some examples of insurance plans currently accepted include Medicaid, Lifesynch, Amerigroup, Aetna, Blue Cross & Blue Shield, Corphealth and Humana.  Call if you do not see your insurance plan on this list.

Where are your offices located?
Family Matters Counseling has three operating office locations:

•     3800 Hulen Street, Fort Worth, Texas 76107
•     401 W. Sanford, Suite 1600, Arlington, Texas 76012
•     625 Grapevine H Hurst, Texas 76054 (located at the Alliance for Children Center,
      next to the sub-courthouse building)

Do you offer play therapy?
Yes.  Play therapy is a creative tool that enables children to express feelings and, as a result, assists in the therapeutic process.
    
Do you offer group therapy?
Yes, groups are offered through the Family Matters Counseling program.  Clients are given the opportunity for increased awareness, growth and creativity in a group setting.  Topics include, but are not limited to, anger management, truancy education and prevention, substance abuse, parenting education, social skills building and behavior interventions for children.

Do you offer psychiatric services?
As part of its continuum of care, Lena Pope Home contracts with a licensed child psychiatrist, to provide psychiatric services for clients in the Family Matters Counseling program.  Referrals for psychiatric services are made based on individualized assessments completed by our therapists.

What ages do you serve?
Counseling services are available to people of all ages. For young children, the type of therapy used will be adapted to the age and developmental needs of the individual child.

What are Evidence-Based Practices & Programs and how do they effect the treatment I receive?
Evidence-Based Practices are therapeutic techniques that have been thoroughly researched and proven to be effective when used to address a specific problem or concern.  Furthermore, Evidence-Based Programs are a collection of evidence-based practices that are usually packaged in a curriculum format.  This means that clients are receiving services through Lena Pope Home that are known to be effective.  Lena Pope Home is committed to on-going research and implementing best practices, to ensure that the clients of Lena Pope Home receive the most effective interventions from knowledgeable and trained individuals.

 

For more information, or to schedule an appointment, call (817) 255-2652.